Patient Frequently Asked Questions
Practical answers to common questions about appointments, patient forms, records, and contacting our office.
Use the secure appointment link or call 470-308-3365. Appointment requests are not confirmed until the practice accepts and schedules them.
All required medical, consent, insurance, financial, and credit-card intake steps must be complete by the communicated deadline.
Provide more than 24 hours’ notice by calling during business hours, sending a portal message, or emailing the designated front-desk address. Late cancellation or failure to attend may result in the $250 fee described in the signed policy.
The VoiceAI attendant can handle many requests immediately. At any point, ask for a representative. Calls may be placed on hold during busy periods, and voicemails are returned as promptly as possible.
Use the patient portal for secure messages, results, and available records. Contact the office for records requests that cannot be completed through the portal.
Call 911 or go to the nearest emergency department. Do not use website forms, email, or routine portal messages for emergencies.
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